Growfluencer Privacy Policy

Last Revision: June 12th , 2024

Sebastian Kraft Consulting commits to strong, secure and transparent privacy practices. The privacy of your data is very important to us.

We do our very best to protect your privacy and avoid any misuse or abuse of your personal data. And because we value your privacy and strive for our services to be safe and enjoyable for everyone:

  • We never sell personal data to anyone.
  • We carry out all processing operations in strict compliance with European privacy laws.
  • You are in control of your personal information at all times. 


Our Privacy Policy explains:

  • What information we collect and why we collect it
  • How we use this information, share, and protect it
     

Our Privacy Policy applies to:

Our Customers (including its internal users (“Customer user(s)”))

End-Users (“End-Users”) of our Customers who interact with our Customers on their Social Profiles on ‘Supported Platforms’. Supported Platforms are social media platforms. We are currently offering the Service only for the social media platform Instagram.

Our Privacy Policy should always be read in conjunction with the specific privacy policy of our Customers which will contain further details regarding the processing of your Personal Data by the Customer, and the privacy policy of the Supported Platform(s).

If you have questions or complaints regarding our privacy policy or practices, please contact us through our website https://www.sebastiankraft.com/growfluencer . You find a ‘contact us’ button on the page.

 

1- Who is Sebastian Kraft Consulting?

Sebastian Kraft Consulting Limited (“Sebastian Kraft Consulting”) is a UK consultancy with registered offices in Leicester, UK. Sebastian Kraft Consulting offers an app called ‘Growfluencer’ (‘Growfluencer’, ‘our app’, ‘the Service’). In essence Growfluencer is helping beauty salon owners, like barbers, hairdresser, etc. (‘our Customers’) to publish on their social media accounts material that the brand is providing. The salon can pick and choose which content will be published. The salon is neither transferring nor giving up their right to publish content on their own social media profiles. The salon is always in charge of the service, the salon decides, and they are the controller of the data.

Sebastian Kraft Consulting complies with the UK Data Privacy law, which is built on the EU Data Protection Law

 

2- What information do we collect and/or process?

We collect and/or process different types of information including but not limited to Personal data (“Customer Data”):

We collect and process information/data from our Customers and/or Customer-Users (“Customer Personal Data”) for our own purposes, such as to provide and administer the Service.

We also process other data on behalf of our Customers (such as content generated, requested or published via the Supported Platforms by our Customers through the app, or by us in the name of our Customers) in accordance with the instructions our Customers give us through the Service (including, for example, the information and statistics our Customers monitor or collect from Supported Platforms through the Service) (“Customer Content”). Our Customers control how their Customer Content is collected and used.

Accordingly, we only use Customer Content to provide the Services to our Customer in accordance with the instructions they give us through the Services.

We never collect/process sensitive data or PII (Personal Identifiable Information) as this is not technically allowed through the use of the Service.

 

2.1- Customer Personal data

Type of Data concerned.

When you, our Customer, first register for an Account with the app, and when you use the Service, we collect some data about you as a Customer / Customer User such as:

your full name,

your business email address

your company name

your company’s address

your company’s phone number

Social Profile URL

How we use it

Sebastian Kraft Consulting uses Customer Personal Data for the following general purposes:

  • to enable us to operate the Service and provide it to you.
  • to contact you about your account and provide customer support, including responding to your comments and questions.
  • to keep you informed about the Service, features, surveys, newsletters, offers, contests, and events we think you may find useful or which you have requested from us.
  • to sell or market the Service.
  • to better understand your needs, diagnose problems, analyse trends, improve the features and usability of the Services, and better understand and market to our customers and users.
  • to keep the Service safe and secure.

 

2.2- Customer Content

When our Customers connect a Social Profile to the Service they can instruct us to publish content to their Social Profile on their behalf. The content is content provided by a brand on behalf of our Customer. (subject to the terms of service and privacy policies with the Supported Platforms). 

In this way, our Customers Users or we, in case we operate the service for you, can obtain, use and analyse data from Supported Platforms, and also create, post, transmit, view, display or share data or information through the Service.

Type of data concerned:

Customer generated content such as posts, comments, profile picture, images, feed posts. These also include posts, comments, profile picture, images, feed posts provided by a brand on behalf of the Customer.

How we use it

Sebastian Kraft Consulting uses Customer Content for the following purposes:

To post on Customer’s behalf on their social media account on Supported Platforms.

The Service enables an ecosystem where you can choose to connect with Supported Platforms. If you, or parties you delegate the service to, choose to send your content to a Supported Platform, Sebastian Kraft Consulting is no longer responsible for that content from the point in time that it leaves the Service. Instead, the content will be in the control of the relevant Supported Platforms’ terms and privacy policies. For example, if you use the Service to post on Instagram, Instagram’s privacy policy and terms of service will apply to that post on Instagram’s server.

While we attempt to facilitate access only to those Supported Platforms that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of any Supported Platform. We encourage you to carefully review the privacy policies of any Supported Platform you access via the Services. For reference, the privacy policies of our current supported platforms are as follows:

https://privacycenter.instagram.com/policy

 

2.3- Revoking access to the Supported Platforms

As the Service relies entirely on its connections to Supported Platforms and their APIs (such as the Instagram API), if you wish to ensure that the Service doesn’t access data from the Social Profiles you have previously connected to the Service, this is how you should proceed:

For Instagram: https://www.facebook.com/help/204306713029340

 

3- Cookies and related technologies

Like many websites, we collect certain information through the use of “cookies,” which are small text files that are saved by your browser when you access our Site.

To learn more about the Cookie Policy for accessing our Site and especially https://www.sebastiankraft.com/growfluencer please click here:
https://www.sebastiankraft.com/cookie-policy

 

4- How is your information secured?

The security of your personal information is important to us. 

Sebastian Kraft Consulting has implemented various measures to ensure that the information is adequately protected against unauthorized access, use, disclosure, and destruction. Please keep in mind that risk can never be eliminated but can be significantly mitigated and reduced. You should bear in mind that submission of information over the internet is never entirely secure. 

All measures which Sebastian Kraft Consulting has taken significantly reduce the risk. Sebastian Kraft Consulting shall not be held liable by any third party, including you, in any event of unauthorized access, use and/or disclosure of information provided that such is not due to Gross Negligence, wilful misconduct, fraud or bad faith by Sebastian Kraft Consulting. 

Security measures adopted by Sebastian Kraft Consulting include:

Access to the information stored within Sebastian Kraft Consulting’s servers is restricted to a limited number of Sebastian Kraft Consulting employees.

We use industry best practices to keep any information collected and/or transmitted to the Supported Platforms secure. The Site and the Service are all secured by SSL protocol, which provides encryption to all data transmitted.

Sebastian Kraft Consulting’s servers are protected by firewalls establishing a barrier between our trusted, secure internal network and the Internet. 

Sebastian Kraft Consulting uses third-party vendors and hosting partners (such as Microsoft Azure Cloud Computing Services) to provide the necessary hardware, software, networking, storage, and related technology to run the Services. These vendors all offer best-in-class security, you can see Microsoft Azure’s security features here: https://learn.microsoft.com/en-us/azure/security/fundamentals/overview

When payments are processed via credit card, Sebastian Kraft Consulting uses third party vendors that are PCI_DSS compliant.

Sebastian Kraft Consulting reviews its information collection and processing practices periodically and will review and amend this Privacy Policy accordingly.

Sebastian Kraft Consulting takes reasonable security measures to protect your personal information to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are 100% secure.

 

5- Children

The nature of our Service does not appeal to children under the age of 13. If we later learn that any user of our Service is under the age of 13, we will take appropriate steps to remove that user’s information from our account database and will restrict that individual from future access to the Service.

 

6- Your rights: Access, change, deletion, disclosure

You have the right to object to the processing and collection of your personal data, and to withdraw your consent at any time, except where otherwise determined by applicable law.

Whenever you withdraw consent, you acknowledge and accept that this will immediately terminate your use of the Service.

Accordingly, you can request modification or deletion of your information at any time by sending an email to us through the contact function you find on https://www.sebastiankraft.com/growfluencer . The message should include your first and last name and the URL of all the Social Profiles you have connected to the Service. Such a request should also include the email address used to create your account on the Service.

Please note that certain personal information may need to be retained by Sebastian Kraft Consulting for a period of time following cancellation of your account where this is necessary for our legitimate business purposes or required or authorized by applicable law.

You should be aware that Sebastian Kraft Consulting acts as a conduit between our Customers and the various Supported Platforms we support. In several instances, the content published via Sebastian Kraft Consulting will not be in Sebastian Kraft Consulting’s custody or control, and any content that has been shared by you through any Supported Platform via the Services may continue to be available to third parties and the public at large, as this content is now under the control of the operators of the Supported Platforms. 

Sebastian Kraft Consulting does not rent or sell your Customer Personal Data or Customer Content, but we may disclose such data to a limited set of trusted third parties in the situations explained below, for which you, by using our Service, hereby explicitly consent. We will disclose your personal information where we are bound to do so, at law or via a court order as well as to meet any legal or regulatory requirement or obligations. We will use all reasonable efforts to ensure that those requirements or obligations are in accordance with applicable law. 

We reserve the right to disclose your information to any third party if we have reasonable information to believe that the disclosure is necessary for the purpose of an investigation and/or for the enforcement of any breaches of the Terms of Service (if applicable), to detect, prevent or otherwise address fraud, security, technical issues or other irregularities or illegalities, protect the rights and interests as well as the property of Sebastian Kraft Consulting; 

We reserve the right to disclose your information to parent companies, subsidiaries, joint ventures, or other companies under common control with Sebastian Kraft Consulting.

We reserve the right to disclose your information if we are acquired by or merged with another entity (in which case we will require such entity to assume our obligations under this Privacy Policy or inform you that you are covered by a new privacy policy).

We also reserve the right to disclose your information in case the Service is passed on, sold, acquired or merged with another company / service / service provider.

 

7- Notices and revision to the Privacy Policy

If You have any concern about your privacy, you are kindly requested to contact Sebastian Kraft Consulting through the website  https://www.sebastiankraft.com/growfluencer containing a detailed description of your concerns. Sebastian Kraft Consulting will do its best to resolve such issues within a reasonable time.

We may revise this Privacy Policy from time to time.

The most current version of the policy, found at website https://www.sebastiankraft.com/growfluencer will govern our use of your information collected and processed from the Service.

 

7.1- Consent

By using the Service, or submitting personal information to the Service, or collecting personal information from Supported Platforms via the Service, you consent to the collection, transfer, storage disclosure, and use of your personal information in the manner set out in this Privacy Policy. If you do not consent to the use of your personal information in these ways, you shall refrain from using the Service.

 

7.2- Governing law and dispute resolution

This Privacy Policy forms an integral part of our Terms of Services.

The governing law and dispute resolution mechanism found in Our Terms of Service shall also apply to Our Privacy Policy.

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